Notes · Dispatch №009
The Mindset Tech PMs Need Right Now (Hint: It's Not What You Think)
A short post for project managers in tech about working with AI tools without losing your mind, or your team's trust.
There’s a kind of panic going around the project management world right now. You can feel it in stand-ups. You see it in the Slack channels. Someone shares a new AI tool, three people pile in with “we have to try this,” and by Friday everyone is quietly worried that they’re falling behind.
I’ve been a project manager in tech for over a decade, and I want to say something that might sound strange given the moment we’re in. The biggest thing AI has changed about my job is not the work. It’s the mood.
Tools change. They’ve always changed. I started with sticky notes on a whiteboard and a version of Microsoft Project that crashed if you sneezed at it. I’ve used Jira, Asana, Linear, Monday, Trello, ClickUp, and a few others I’ve blocked out of memory. Each one promised to revolutionize how teams ship software. Some helped. Most just added another tab.
What I’m seeing with AI feels different in scale but familiar in shape. It’s another wave. The interesting question is not whether you should ride it. You probably should. The interesting question is who you become while you’re learning to ride it.
Here’s what I keep noticing about the project managers who are doing well right now. They’re curious without being anxious. They try things without making the trying a moral test of their worth as a professional. They tell their teams when something is working and admit when it isn’t. They protect their people from the noise.
Sit with that for a second because it matters. If you walk into your week tense about AI, your team will be tense too. They will read it as a signal that something is wrong, that layoffs are coming, that they need to perform their AI fluency at you. None of that helps anyone do better work.
The opposite is also true. If you walk in genuinely interested, if you say things like “I tried this tool on the retro notes and it was useless, but here’s what I learned,” your team relaxes. They start sharing their own experiments. They stop hiding the fact that they used Claude to draft a tricky stakeholder email. That hiding is, by the way, one of the most damaging things happening in offices right now. People are sneaking around with tools they should be talking openly about.
A positive mindset is not pretending things are fine. It’s also not the cheerful corporate stuff where everything is a journey and every change is exciting. It’s something quieter. It’s the belief that you, your team, and your project can handle whatever this turns into. It’s a working assumption that you’ll figure it out.
A few things I do to keep that going:
I block twenty minutes on Friday afternoons to try something new with an AI tool. Just play. No deliverable. If it’s useful I keep it. If not I close the tab and move on. The point is to stay loose.
I tell my team when I don’t know. “I don’t know if this tool will be around in six months. I don’t know if we should switch. Let’s try it for two weeks and decide.” People respect that more than confident predictions about a future nobody can see.
I read at least one thing a week that has nothing to do with AI. A novel. A long article about ocean currents. Anything. The constant churn of AI news will eat your brain if you let it, and a project manager whose brain has been eaten is not useful to anyone.
I keep a small list of what AI cannot do for my role. It cannot tell my designer that her work is being overlooked by leadership and that I noticed. It cannot sit with an engineer who is about to quit and figure out what would make him stay. It cannot earn the trust that lets a stakeholder tell me what they’re actually worried about instead of what they wrote in the brief.
That list grows shorter in some ways and longer in others as I learn the tools. But it never gets to zero.
The work of a project manager has always been about people moving toward a shared thing. AI is changing the surface of how we do that. The substance is the same. Find the thing. Get the people pointed at it. Notice when something is wrong before everyone else does. Care, but not so much that you crack.
If you can hold that, you’ll be fine. Better than fine. The PMs who keep their heads while everyone else is sprinting in circles are going to be the ones running the show in five years.
So try the tools. Drop the ones that don’t help. Hold your team steady. And go for a walk at lunch.
Developed in the darkroom · Dispatch №009 · Fixed 24 May 2026
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